Dongsung pharmaceutical handles the personal information of users carefully.
02.Items and collection method of personal information to be collected
03.Collection and use purpose of personal information
04.The period of personal information retention and use
05.Procedure and method of personal information destruction
06.Sharing and offering of personal information
07.Consignment of personal information collected
08.Right of users and legal representative and its execution method
09.Matters on the installation, operation and rejection of personal information auto collecting device
10.Technical and administrative protection measures of personal information
11.Complaint service on personal information
12.Duty of notification
Our company collects the minimum personal information as required items for online inquiry, smooth customer consulting and various services offering.
A) Collection items
- Name, e-mail address and contact (Choose one between telephone number and cellphone number)
When the selected information is not entered, there is no limitation on service use, we don’t collect the sensitive personal information (race, ideology and creed, political orientation or criminal record, medical information, etc) which might impinge on the fundamental human rights in principle.
- IP Address, Cookie, Date and Time of Visitation, Service Usage Record and Bad use Record
B) Collection method of personal information
We utilize the collected personal information for the following purpose. All the information provided by users are not used to the purpose other than following purposes, when the use purpose is changed, we will obtain your prior consent.
A) Customer inquiry
Contact for claim checking, truth investigation, result notice
B) Utilization to marketing and advertisement
Information delivery and customized service offering according to new service development and special event, the service offering and advertisement posting according to the population statistical characteristic, and the statistics on access frequency, user’s service use
We store the personal information of users until the purpose of personal information collection and use is achieved. But the personal information can be stored if necessary in accordance with related rules even after the purpose of personal information collection and use is achieved.
In principle, our company destructs the relevant information without hesitation after the purpose of personal information collection and use is achieved. The procedure and method of destruction are as follows.
A) Destruction procedure
- The information entered by users is moved to the separate DB after its purpose is achieved, stored for a period of time and destructed in accordance with the reason of information protection of related rule and internal policy(refer to the period of retention and use).
- The personal information which are moved to the separate DB, are not used for other purpose unless otherwise specified by rules.
B) Destruction method
- The personal information saved as computerized file type, are deleted by using the technical method which can’t reproduce the record.
- The personal information printed in paper, are destructed through shredding or incineration.
Our company uses the personal information of users only within the range notified by “3. Collection and use purpose of personal information” neither exceeds above range without the prior consent of users, nor discloses the personal information of users to the public in principle. But following cases are exceptional.
A) When users agreed in advance
We inform the provider of personal information, the purpose of providing personal information, the items and retention period of personal information provided separately for the procedure of consent, when users do not agree to this, the personal information are not provided to the third party.
- The personal information moved to the separate DB, is not used for other purpose unless otherwise specified by rules.
B) If there is a request by the investigating agency in accordance with the provisions of the Act or the procedure and method prescribed by the Act for the purpose of investigation
Our company doesn’t consign the personal information of users to the third party without the consent of users and notice to users.
Users and their legal representatives can request the reading / correction / deletion / suspension / withdrawal of consent of personal information anytime related to the personal information of registered users themselves or those who are under 14 years.
- When users request the correction of personal information error, we neither use nor provide the personal information to the third party until the correction is completed. Also when the wrong personal information is already provided to the third party, we will notify the result of error correction to the third party without hesitation.
- Our company processes the personal information which is deleted because of the request of legal representative, in accordance with “4. The period of personal information retention and use” We process it so that it can’t be read or used for other purposes.
This homepage operates ‘Cookie’ which can search and save the information of users anytime. The personal information collected by ‘Cookie’ in this homepage, are used for following purposes.
- ‘Cookie’ is a very small text file that the server used for website operation, sends to the browser of users, it is saved to the hard disk of computer. Afterward, when users visit website, the server of website reads the contents of cookie saved in the hard disk of users to maintain the environmental setting of users and provide the customized service.
- 'Cookie' is used to supply better service for next visit by tracking the trace of pages that customers looked around with interest.
- It is also used to supply better information to users by figuring out the participations and visit numbers of users in various special events and granting the chance of differentiated application.
Users have the right to choose 'Cookie'. Users can permit all the cookies by selecting [Tools] - [Internet Options] - [Security] - [Custom Level] in the web browser, or confirm all the saving of cookies or reject the saving of all the cookies.
Our company establishes and operates following technical and administrative protection measures to secure the safety and prevent the loss, theft, exposure, alteration or damage of personal information when we handle personal information of users.
- Our company tries our best to prevent the leakage or damage of personal information caused from hacking or computer virus.
- Our company tries the best effort to prevent the leakage or damage of personal information caused from computer virus by using vaccine program. Please back up your data from time to time to prevent the damage of personal information, arrange the personal information of users is safely transferred.
- Our company tries our best to control external unauthorized access by using Intrusion Prevention System, to provide all the possible technical measures which can secure other system safety.
- Our company tries to comply with rules and policies by restricting and minimizing the personal who can handle the personal information of users for access authority management. Those who can handle the personal information of customers are as follows.
ㆍThose who handle the business through direct, indirect contact with customers.
ㆍThose who take charge of the management of personal information and personal information protection business such as Personal information manager and personal information staffs.
ㆍThose who inevitably access to the personal information in the nature of their task
ㆍWe prevent the information(including personal information) leakage by employees in advance through the signature of new employees on the Information protection pledge, arrange and execute the internal procedures which can remind the duty of personal information protection from time to time, monitor its compliance.
ㆍThe transfer of duties and responsibilities of employee who handle the personal information is performed thoroughly under the situation where the security is ensured, the responsibility on the personal information infringement accident after joining and leaving is clearly regulated.
- We emphasize the compliance of personal information protection policy through permanent training on new security technology targeting the employees who handle the personal information.
Our company appoints the personal information manager as follows to protect the personal information of users and handle the complaints related to personal information.
Users can report all the complaints related to personal information protection which can occur during company service use to personal information manager or the department. We will respond the satisfactory answers on the claims of users rapidly.
[Personal information manager]
- Name: Nam Sang Ee
- Affiliate and title: Management support division/Senior executive director
- Telephone : 02-6911-3712
[Personal information staff]
- Name: Park Sang Hyeon
- Affiliate and title: Computer room/director
- Telephone : 02-6911-3614
If you need to report or consult about other privacy infringement, please contact the following organizations.
- Personal Information Infringement report Center (privacy.kisa.or.kr / 118 without area code)
- Cyber crime suspect division, The Supreme Prosecutors' Office (www.spo.go.kr / 02-3480-2000)
- Cyber Terror Response Center, National Police Agency (www.ctrc.go.kr / 1566-0112)
- Announcement date: May 18, 2016
- Effective date: May 31, 2016